A. Personal Information

• Full name
• Contact details (email address, phone number, address)
• Educational qualifications
• Payment and billing details (if applicable)
• Login credentials (username, password)
• Government-issued IDs (if required for certification or compliance)

B. Non-Personal Information

• Browser type, device type, operating system
• IP address and geolocation (approximate)
• Pages visited, time spent, and other website usage data (via cookies and analytics tools)

C. Academic Information

• Course enrollment details
• Assessment records and training progress
• Feedback and certifications issued

We use the collected data to:

• Register and manage your account or course enrollment
• Process payments and issue invoices or receipts
• Provide educational content, support, and updates
• Personalize your learning experience
• Communicate important notices and promotional materials
• Improve our website, services, and training delivery
• Maintain records for administrative and legal compliance
• Prevent fraud and enhance website security

We employ appropriate technical, organizational, and administrative measures to safeguard your data, including:

• Secure SSL encryption for online data transmission
• Restricted staff access to sensitive data
• Encrypted databases and password-protected systems
• Regular security audits and backups

However, while we strive to use commercially acceptable methods to protect your data, no electronic storage or transmission method is 100% secure.

We do not sell, rent, or trade your personal information to third parties.

We may share limited data only in the following circumstances:

• Service Providers: With trusted partners who assist in hosting, payment processing, or analytics — under strict confidentiality agreements.
• Legal Requirements: When required by law, regulation, or government request.
• Business Operations: In case of a merger, acquisition, or reorganization (users will be notified in advance).

Our website uses cookies and similar tracking technologies to enhance user experience and analyze traffic trends.

For more details, please read our full Cookie Policy.

Depending on your location and applicable laws, you may have the following rights:

• Access and review your personal data
• Request correction of inaccurate information
• Withdraw consent to data processing
• Request deletion (“Right to be Forgotten”)
• Opt out of marketing communications

You may exercise these rights by contacting us at [privacy@mercuryedutechacademy.com].

We retain your personal information only as long as necessary to:

• Provide services and support,
• Comply with legal obligations,
• Resolve disputes, and
• Enforce agreements.

Once data is no longer required, it will be securely deleted or anonymized.

Our website may contain links to third-party websites or platforms (such as YouTube, LinkedIn, or payment gateways).

Mercury Edutech Academy is not responsible for the privacy practices or content of these external websites.

We encourage you to read their privacy policies separately.

Our services are primarily intended for learners aged 16 and above.

If you are a parent or guardian and believe that your child has provided us with personal information without consent, please contact us immediately — we will take steps to remove such information.

Mercury Edutech Academy may update this Privacy Policy from time to time to reflect new legal or operational requirements.

We will notify users of major changes through our website or email.